Discover
A better product experience inside chat
Share real product pictures, prices, descriptions and stock so customers can decide without receiving a messy list of links.
WhatsApp commerce in Kenya
Turn customer conversations into complete sales.
AppBase gives Kenyan merchants a structured way to show products, build carts, collect M-Pesa payments and fulfil orders while the customer continues using WhatsApp.
No new shopping app for customers
Built around M-Pesa checkout
Designed for growing Kenyan merchants
Merchant-controlled product and reply data
Convert
One combined cart, even across several messages
Keep the customer’s selected products and quantities together, then present a clear total before payment begins.
Operate
A dashboard your team can actually run
Manage questions, products, payments, orders, promotions and receipts from one connected merchant workspace.
How it works
One sales flow from message to receipt.
- 01
Customer asks
A shopper asks about availability, price, size, colour or another approved product detail on WhatsApp.
- 02
AppBase assists
The assistant uses the merchant catalogue and approved business information to answer and build the cart.
- 03
Customer pays
Checkout starts from the conversation and an M-Pesa STK Push is sent to the customer’s phone.
- 04
Merchant fulfils
After verified payment, the order appears in the dashboard and a branded receipt can be shared.
Founding merchant programme