01 · Customer intent
10:21 AMDo you have the canvas bag in olive?
In stockCanvas Weekender
Olive · Ready to order
KES 3,500
Turn chats into paid orders.
From product discovery to confirmed M-Pesa payment, every step stays inside the conversation.
Everything you need to sell, all in WhatsApp.
The connected sales desk
From product discovery to payment confirmation, the entire sales cycle stays connected for you and effortless for your customer.
Product discovery
A catalog should feel as considered as the products inside it.
Rich product imagery gives every conversation a stronger place to begin.
Live commerce path
One conversation. One clear sale.
Every decision stays connected, from the first product question to a receipt the customer can keep.
Ask
Discover
Reply
Pay
Confirm
Receipt
In stock02 · AppBase acts
Approved, product-aware reply
Yes, it is available in olive. I've added one to your cart.
Combined cart
1 itemCanvas Weekender
Qty 1
KES 3,500
03 · Verified outcome
Payment confirmed
KES 3,500
QJK8H7L3M2 · 10:24 AM
Urban Supply
Receipt #WC-2418
Canvas WeekenderKES 3,500
Paid via M-PesaKES 3,500
Order unlocked · Receipt ready
One connected sales loop
From “is it available?” to a paid order.
The assistant helps with the repetitive work. You keep the visibility and control.
01
Show products
Send rich product pictures, prices, stock and details without leaving the conversation.
02
Build the cart
Turn casual product questions into one clear, combined cart ready for checkout.
03
Confirm payment
Start an M-Pesa request and wait for the verified callback—not a customer saying “sent”.
04
Fulfil the order
Move the paid order forward, share the receipt and keep the customer updated.
From payment to fulfilment
Every paid order deserves a careful finish.
Once payment is confirmed, the order, customer details and receipt stay connected—so the handoff feels as polished as the sale.
Receipt ready to share
A sale is only real
when the payment
is confirmed.
Verified, not assumed
Your order moves forward only after the verified M-Pesa callback arrives. Every step stays visible.
Payment confidence
Move the order only when the money is confirmed.
Cart created
10:21 AM
M-Pesa request sent
10:21 AM
Payment confirmed
10:24 AM
AmountKES 3,500From+254 712 345 678Transaction IDQJK8H7L3M2Completed18 May · 10:24
Order ready
10:31 AM
Receipt shared
10:31 AM
Live dashboardOrder
#WC-2418
18 May · 10:24 AM via WhatsApp
Customer
John Kamau
Total
KES 3,500
Method
M-Pesa
Channel
Order items
Canvas Weekender · Olive
Qty 1 · In stock
KES 3,500
M-Pesa payment
ConfirmedTransactionQJK8H7L3M2ReferenceWC-2418Receipt Ready to share
WhatsApp commerce for Kenya
Built for howKenyan businessessell today.
Your storefront can live inside the conversation customers already trust, while your team gets the structure of a proper commerce system behind it.
Discuss your WhatsApp store01
Sell where Kenya already chats
Turn WhatsApp product questions into clear recommendations and one combined cart without asking customers to install another app.
02
Start M-Pesa checkout with proof
Send an STK Push to the customer’s phone and move the order forward only after the verified payment callback arrives.
03
Keep every sale accountable
See the customer, cart, payment, order status and branded receipt together so your team always knows what happens next.
Questions before you start?
Straight answers for merchants evaluating WhatsApp selling, M-Pesa checkout and assisted commerce.
What is AppBase?
AppBase is a WhatsApp commerce platform for Kenyan businesses. It connects a product catalogue, approved automated replies, combined carts, M-Pesa payment requests, order tracking and receipts in one merchant dashboard.
Can customers pay with M-Pesa from a WhatsApp order?
Yes. A customer can begin checkout in the WhatsApp conversation, provide their M-Pesa number and receive an STK Push on their phone. AppBase waits for the payment provider’s confirmation before marking the order as paid.
Which Kenyan businesses can use AppBase?
AppBase is designed for small and growing merchants that already sell through chat, including fashion stores, beauty businesses, food sellers, homeware shops and other catalogue-based businesses.
Can I upload my product catalogue from Excel?
Yes. Merchants can add products manually or import a catalogue from Excel or CSV, then add product pictures, prices and stock for richer customer replies.
How much does AppBase cost in Kenya?
The founding merchant programme is KES 4,900 per month plus a KES 7,500 one-time guided setup. The first five stores receive hands-on catalogue and launch support.
Need an answer for your business? Talk to the AppBase team.
Start small.
Prove the sales.
Then scale.
We are onboarding a small first group of Kenyan merchants personally, so every store launches with a working catalogue, payment flow and order process.
Founding merchant programme
A managed launch for the first five stores—not a dashboard you are left to configure alone.
Five onboarding places available
Launch price
4,900KES / month
Plus KES 7,500 one-time guided setup
One WhatsApp storefront with up to 100 products
300 automated customer conversations each month
Combined carts, promotions and M-Pesa checkout
Verified payments, orders and branded receipts
Guided setup, catalogue support and monthly check-in
Founding rate is locked for your first six months.
Higher-volume usage is agreed before billing—no surprise charges.
Let's turn your next chat into an order.
Tell us what you sell and how customers currently order. We will show you the shortest path to a working AppBase pilot.
Chat on WhatsApp+254 703 757 813Send an emailabdulmoharayman@gmail.com
No card required. We first confirm that AppBase fits your business and current order process.